The hospitality industry depends on the ability to provide services rapidly, sometimes at a moment's notice.  Electronic document processes enable this to be possible.  Hospitality organizations thrive on pleasing their guests.  This includes making sure entrees are fresh and orders are on time.  We have heard numerous times from the hospitality industry that having "Real Time" communications with vendors is extremely important.  This ensures the best quality of amenities that keep customers happy, while keeping inventory as low as possible.
 
Currently, buyers generate multiple purchase orders to vendors daily.   For example, a chef prepares a P.O. for food that he/she needs for a large party.  He then fills out the P.O. and faxes it manually to a vendor.  
 
The front desk generates guest folios and prints or mails them for guests.  Some problems   that have occurred during these transactions include: 
 
   -  Guest standing in line to verify charges during checkout
   -  P.O. is generated, printed and manually carried to the fax machine
   -  Guest services have to print and manually fax or mail folio.
 

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Unifier can help close the gap between buyers, supply chains, and guests without programming or human intervention.  P.O. s would automatically be generated and sent to the vendor's local ion.     Checkout time is reduced for guests.   Chefs P.O.s are received in a timelier manner.   The end result: guests go away pleased.

Hospitality Industry

The hospitality industry revolves around taking care of their guests.  This includes providing a wide variety of fresh entrees as well as eliminating the wait during check out.  Fast and efficient electronic document processes are essential to the success of hospitality organizations.

Current Procedures
Buyers generate multiple purchase orders and bids to multiple vendors on a daily basis. These items range from linens to cleaning supplies. Chefs and Bartenders order supplies daily to offer the freshest products.  Besides looking for the best products they are looking for the best pricing to increase profits too.   They generate purchase orders and bids in a paper format then print, manually fax or mail these documents..
 
Guests can either stand in line and verify charges during checkout or use express check out and call back to have their folios sent to them. Guest Services print their folios and manually fax or mail to guests. 

Problems

• Guests are currently required to stand in line and verify charges during checkout. 
• Purchase order or bid is generated, printed and carried to a fax machine and manually sent.
• Guest Services has to print and manually fax or mail folio.

Click here to find out how electronic document processes can increase your specific company's competitive level in the hospitality industry.